Meet our team

Trusted mortgage experts offering comprehensive solutions with a client-centric approach.

Our Company

Established in 2006, KS Mortgage Inc. is more than a mortgage company. Our firm’s story begins with our dual channel business model, a unique approach that defines our operations and establishes our credibility. By serving both as a direct lender and a mortgage broker, we provide an unparalleled service breadth, extending in-house lending solutions and drawing from a robust network of over 40 lender partners.

Our mission is to empower individuals and families to secure their dream homes. We translate this mission into action through our professional, personalized, and dedicated service, setting us apart from competitors. We are driven by core values of integrity, financial education, and client-centric service, creating a distinct corporate identity that resonates with our customers and partners.

Success at KS Mortgage Inc. is measured by the growth and satisfaction of our clients. Over the years, we have achieved numerous milestones, including helping thousands of families secure their homes, fostering long-term relationships, and maintaining an exemplary record of customer satisfaction.

Our vision is to demystify the mortgage process, making homeownership more attainable and less daunting. This vision translates into a commitment to client education, personalized attention, and the provision of diverse, tailor-made mortgage solutions. KS Mortgage Inc. is not just a lender or a broker; we are a guiding hand, a trusted partner, and a committed resource in your journey towards homeownership. With us, you are not just securing a mortgage; you’re becoming part of a trusted family.

Our history

Our Founders

Back in 2003, our co-founder, with an engineering background and a love for digital communication, decided to venture into the financial sector. Yet, he often insists that it’s not the degrees that define his expertise but the lessons learned along the way. His problem-solving acumen, he believes, is a product of a lifelong commitment to learning and adapting.

As a father to four daughters and one son, he understands the importance of fostering strong relationships and values, both at home and within the company. This personal touch is integral to our approach at KS Mortgage Inc., helping us connect with our clients on a deeper level.

His goal has always been to simplify the often complex world of mortgages, a vision rooted in empathy and understanding of our clients’ needs. This humble aspiration has served as a beacon for our team, our clients, and potential investors, creating a shared sense of trust and purpose.

Sheila Le, the other half of our founding team, brings her marketing expertise and a degree from Cal State Fullerton to the table. However, she insists it’s the lessons from real-world experiences that truly shape her approach to business.

As a mother of five, her home is filled with love, laughter, and a few inevitable challenges. Sheila believes in bringing this warmth and authenticity to our company, helping us resonate with our clients on a personal level.

Sheila’s driving force is to make the mortgage process more approachable and less daunting for our clients. This genuine care and vision have been instrumental in earning the trust of our clients, team members, and potential investors, making her an indispensable part of KS Mortgage Inc.

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Our Team

Thai Truong, our adept Operations Manager, brings his keen understanding of human behavior, earned through a 4-year degree in Psychology from Cal State Fullerton, to our team dynamics. He masterfully orchestrates the logistics of our day-to-day operations, enabling us to maintain efficient workflows and a high-quality work environment. Thai’s strong analytical skills and intuitive understanding of individual and team needs make him an invaluable asset to our company, where he continually fosters an atmosphere of productivity and innovation.

Denise Le serves as our Customer Service Manager, bringing to the table her extensive experience as a General Manager. Denise’s ability to foster positive customer relationships, while managing customer support operations, is unparalleled. Her leadership style, rooted in understanding and addressing customer needs, drives our team to deliver outstanding service at all levels. Denise’s unique ability to strategize and implement effective customer service policies reinforces our commitment to not just meet, but exceed, client expectations, thereby fortifying our reputation for excellence.

Our Chief Technology Officer, Huynh Nguyen, holds a degree in Software Engineering from Vietnam and utilizes his comprehensive technical expertise to lead our technological initiatives. He is a strategic thinker who excels in architecting scalable and innovative solutions that drive our company’s growth and success. Huynh’s rich understanding of the latest technology trends, coupled with his vision and problem-solving acumen, ensures our technology stack is always ahead of the curve, allowing us to deliver the best solutions for our clients.